• Coordinate all game day on-field promotions and pre-game activities

• Write and manage game day scripts, ensuring smooth execution of all in-game promotions, announcements, and fan engagement activities

• Support event execution by preparing sponsor related content for social media, mass emails, and game day scripts

• Highlight game day experience through creating and capturing engaging content for social media

• Manage live game coverage on social media platforms including Instagram, Facebook, and Twitter

• Actively engage with users through comments and direct messaging to increase online engagement

• Highlight promotion nights and fan engagement activities on social media platforms to boost game attendance

• Generate and develop content ideas to grow fan interaction and attendance

• Manage current social media accounts including Instagram, Facebook, Twitter, and TikTok

• Develop and execute marketing campaigns to boost game attendance and promote special events

• Organize and execute in-game promotions and fan engagement activities

• Coordinate and implement community outreach programs and serve as main point of contact for sponsors

• Supervise team of up to 4 student employees per shift to confirm that they are performing satisfying services

• Serve as the main resource for the team and report any members’ issues to the Coordinator of Member Services

• Assist members on the phone or in person about aspects of the facilities, programs, and services

• Respond to first aid and medical emergencies of members

• Manage current social media campaigns including Instagram and Facebook

• Monitor online presence of company’s brand and engage with users through comments and direct messages

• Increased followers by 12%, increased engagement by 50% in a span of 7 months

• Grew social media platforms to include Twitter and TikTok